Shipping Policy

Last Updated: June 29, 2026

Welcome to Avelunova. We are committed to delivering your order safely and efficiently. Please review our shipping policy below.

Order Processing

Orders are processed within 1–3 business days after payment has been confirmed.
Orders placed on weekends or public holidays will be processed on the next business day.
During peak seasons, promotions, or holidays, processing times may be slightly longer.

Shipping Time

Estimated delivery times are as follows:

Region	Estimated Delivery Time
United States	5–10 Business Days
Canada	7–12 Business Days
United Kingdom	6–10 Business Days
Australia	7–12 Business Days
Europe	7–15 Business Days
Rest of the World	10–20 Business Days

Please note that delivery times are estimates and may vary due to customs clearance, weather conditions, carrier delays, or other unforeseen circumstances.

Shipping Fees

Shipping costs are calculated at checkout based on your delivery location and selected shipping method.

Free Standard Shipping is available on qualifying orders, as indicated during checkout.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number. Tracking information may take 24–48 hours to become active.

Incorrect Shipping Information

Please ensure that your shipping address is accurate before placing your order.

Avelunova is not responsible for delays or additional shipping costs resulting from incorrect or incomplete shipping information provided by the customer.

Lost or Delayed Packages

If your package appears to be delayed or lost in transit, please contact us at support@avelunova.com. Our customer support team will work with the shipping carrier to help locate your order and provide the best possible solution.

Damaged Items

If your order arrives damaged, please contact us within 48 hours of delivery and include:

Your order number
Photos of the damaged item(s)
Photos of the shipping package

We will review your request and arrange a replacement or another appropriate resolution when applicable.

Shipping Restrictions

We currently do not ship to certain regions where shipping services are unavailable or restricted. If your location cannot be serviced, you will be notified before your order is processed.