Privacy Policy

Last Updated: June 29, 2026

Welcome to Avelunova. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, place an order, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following types of information:

Personal Information

When you place an order, create an account, or contact us, we may collect:

Full name
Email address
Shipping and billing address
Phone number
Payment information (processed securely through third-party payment providers)
Order history

Automatically Collected Information

When you browse our website, we may automatically collect:

IP address
Browser type
Device information
Operating system
Pages visited
Time spent on our website
Referral URLs
Cookies and similar tracking technologies

How We Use Your Information

We use your information to:

Process and fulfill your orders
Provide customer support
Send order confirmations and shipping updates
Improve our website and shopping experience
Detect and prevent fraud
Comply with legal obligations
Respond to customer inquiries
Send promotional emails (only if you have opted in)

You may unsubscribe from marketing emails at any time by clicking the "Unsubscribe" link in our emails.

Payment Information

We do not store your complete payment card details.

Payments are processed securely through trusted third-party payment providers that comply with industry security standards.

Cookies

Our website uses cookies and similar technologies to:

Remember your preferences
Keep items in your shopping cart
Improve website performance
Analyze website traffic
Personalize your shopping experience

You may disable cookies through your browser settings; however, doing so may affect certain website features.

Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share your information only with trusted third parties when necessary to operate our business, including:

Payment processors
Shipping carriers
Order fulfillment partners
Website hosting providers
Analytics providers
Email marketing platforms

These service providers are authorized to use your information only as necessary to perform services on our behalf.

Data Security

We implement appropriate administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

While no method of internet transmission is completely secure, we take commercially reasonable measures to protect your data.

Data Retention

We retain your personal information only for as long as necessary to:

Complete your orders
Provide customer support
Meet legal, accounting, and tax obligations
Resolve disputes
Enforce our agreements

Your Privacy Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you
Correct inaccurate information
Request deletion of your personal information
Object to or restrict certain processing
Withdraw consent where applicable
Request a copy of your personal data

To exercise any of these rights, please contact us using the information below.

International Data Transfers

If you access our website from outside the country where our servers are located, your information may be transferred to and processed in another jurisdiction with different data protection laws.

By using our website, you consent to such transfers where permitted by applicable law.

Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

If we become aware that we have collected information from a child, we will promptly delete it.

Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated Last Updated date. Continued use of our website after changes are posted constitutes acceptance of the revised policy.