Contact Information

Contact Information

We're always happy to assist you! If you have any questions about your order, our products, shipping, returns, or anything else, please don't hesitate to get in touch.

Customer Support

Email: support@avelunova.com

Business Hours:
Monday – Friday: 9:00 AM – 6:00 PM (EST)

Response Time:
We aim to respond to all inquiries within 24–48 business hours.

Common Inquiries

Our customer support team can help with:

  • Order status and tracking

  • Shipping and delivery questions

  • Returns and refunds

  • Product information

  • Payment issues

  • Order modifications or cancellations

  • General inquiries

Before Contacting Us

To help us assist you as quickly as possible, please include:

  • Your full name

  • Order number (if applicable)

  • Email address used for the purchase

  • A detailed description of your inquiry

  • Photos of the product (if reporting damage or defects)

Stay Connected

Follow Avelunova for the latest collections, exclusive offers, and style inspiration:

  • Instagram

  • Facebook

  • Pinterest

  • TikTok

(Links can be added once your official social media accounts are live.)

Thank you for choosing Avelunova. We appreciate your support and look forward to helping you!